Droom Privacy Policy

This privacy policy describes the manner in which we collect, hold, analyze and use information that is covered by the privacy act. It is not intended to cover categories of information that are not covered by the privacy act.

We may from time to time review and update this privacy policy including taking into account new regulations and technology. All personal information held by us will be governed by our most recent privacy policy posted on our application (Droom)

What information is covered by the privacy act?

Droom requires processing the information about you in order to provide you with the products and services we offer and are reasonably necessary for one or more of our functions or activities. The types of information we collect depends on how you engage with the application.

Personal Information is the information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information is true or not and whether recorded in a material form or not.

Sensitive Information is the personal information about an individual that includes health information, genetic information, personal information and as well as information that is an information or an opinion about an individual’s race and/or ethnicity, their religious, political and/or philosophical beliefs, opinions or affiliations and their sexual orientation.

Information Collection

What kind of information do we (Droom) collect and hold?

We collect and hold personal information about you that you provide or submit to us via the application.

Data collected by us through the data you provided

If you registered as a subscriber with Droom, you will need to provide financial information, payment transaction details.

Things our users do

We also collect information about how you use our application to engage and view; contents, features, actions, people or accounts you associate with.

Device information

We will collect and analyze information from the devices used to engage with our application.

Why do we collect such information?

We may collect and analyze such information from customers, employees, contractors and other individuals that reasonably necessary for one or more of our functions or activities including; in order to allow us to conduct our business functions, to meet any regulatory requirements which apply to our business, to market and sell out products and services and to conduct employee activities.

In any case, if you choose not to provide your personal information to us, we may not be able to undertake certain activities for you such as providing you with the requested information, products or services.

How do we collect such information?

We may collect your personal information directly from you when you visit the application, provide feedback, respond to a survey, change your content, email or profile preferences, enter into an agreement or contract with us, fill in a form on the application or when you contact us by telephone, e-mail or in person.

When you visit and browse our application, our application host may collect personal information for statistical, reporting and maintenance purposes such as:

  1. The number of users visiting our application.
  2. The date, time and duration of a visit.
  3. The IP address of your computer.

This kind of information will be used to administer and improve the performance of our application and to assist with the diagnosis to provide support for any issues with our application or services.

Use of information

We use the personal information we may collect for our business functions and activities, which may include the following.

  1. To deliver our products and services that you have requested including where we engage with third parties to provide you with goods and/or services on our behalf.
  2. To provide information that you have requested.
  3. To make suggestions, promote and market for you; when it comes to products and/or services.
  4. To personalize and customize your unique experiences on the application.
  5. To help us research and learn about the needs of our customers, helping us to provide better.
  6. To conduct research for the purposes of improving, developing, testing existing products and/or services, creating, developing, and testing new products and/or services.
  7. Marketing, providing and/or suggesting products and services using the location-related information that you’ve allowed us to collect.
  8. To provide you with ongoing information about us and our activities.
  9. To allow us to provide third party information and offers in which we believe you may be interested in.
  10. To use aggregated or de-identified information for the purposes of data analysis, research and reporting.
  11. To comply with regulatory or other legal requirements.

We may use your personal information to provide you with direct marketing materials if you would reasonably expect us to or if you consent to receive direct marketing materials. We will seek your consent to provide you with direct marketing materials if we have obtained your personal information from a third party. Direct marketing materials may include promotional materials about us or the products and/or services we offer.

Share of information

Depending on the nature of your relationship with us we may disclose your personal information with:

  1. Our shareholders.
  2. Officers and employees.
  3. Other businesses within our group of companies.
  4. Service providers who assists us in our business operations.
  5. Government agencies
  6. Parties involved in the purchase or sale of any of our businesses
  7. Other third parties including parties that we engage to provide you with goods or services on our behalf or who are connected with or involved in our relationship with you.

We may also disclose your personal information to our application host or service providers in certain limited circumstances, for example when our application experiences a technical problem or to ensure that it operates in an effective and secure manner. To the extent that we do share your personal with a service provider, we would only do so if that party agreed to comply with our privacy standards as described in this privacy policy.

We may also share non-personal, de-identified and aggregated information for research or promotional purposes in connection with providing requested information or services to you or for the purpose of improving our services.

Unless otherwise specified in this privacy policy, we or our application host will not disclose any of your personal information to any other organization unless the disclosure is required by law.

How long will Droom keep your personal information?

We will store your personal information only for as long as it is required for our business purposes.

If you wish to have your personal information destroyed or de-identified, please let us know and we will take reasonable steps to do so unless we need to keep it for legal, auditing or internal risk management reasons.

Legal requests

We preserve, access and share your information with regulators, law enforcement or others:

Information received about you which includes the financial transaction data can be preserved and accessed for an extended amount of time when it a subject of the legal request or obligation, investigations done by the government or possible violations of our terms and/or policies or otherwise to prevent any harm done. Information from disabled accounts will remain with us for at least a year to prevent abuse or other term violations.

Privacy policy changes and updates

We may from time to time review and update this privacy policy. Unless otherwise required by the law, we will notify you about changes and updates done on the privacy policy including taking into account new regulations and technology and give you the opportunity to review the revised policy before you choose to continue using the Droom application.

How to contact us with questions and more info

If you feel that your privacy has not been respected, or for any other queries, problems, complaints or communication in relating to this privacy policy, please contact us in any of the following ways:

Email us on hello@droomgtc.com


Date of last revision: November 27, 2019