What information is covered by the privacy act?
Droom requires processing the information about you in order to provide you with the products and services we offer and are reasonably necessary for one or more of our functions or activities. The types of information we collect depends on how you engage with the application.
Personal Information is the information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information is true or not and whether recorded in a material form or not.
Sensitive Information is the personal information about an individual that includes health information, genetic information, personal information and as well as information that is an information or an opinion about an individual’s race and/or ethnicity, their religious, political and/or philosophical beliefs, opinions or affiliations and their sexual orientation.
What kind of information do we (Droom) collect and hold?
We collect and hold personal information about you that you provide or submit to us via the application.
Data collected by us through the data you provided
If you registered as a subscriber with Droom, you will need to provide financial information, payment transaction details.
Things our users do
We also collect information about how you use our application to engage and view; contents, features, actions, people or accounts you associate with.
We will collect and analyze information from the devices used to engage with our application.
Why do we collect such information?
We may collect and analyze such information from customers, employees, contractors and other individuals that reasonably necessary for one or more of our functions or activities including; in order to allow us to conduct our business functions, to meet any regulatory requirements which apply to our business, to market and sell out products and services and to conduct employee activities.
In any case, if you choose not to provide your personal information to us, we may not be able to undertake certain activities for you such as providing you with the requested information, products or services.
How do we collect such information?
We may collect your personal information directly from you when you visit the application, provide feedback, respond to a survey, change your content, email or profile preferences, enter into an agreement or contract with us, fill in a form on the application or when you contact us by telephone, e-mail or in person.
When you visit and browse our application, our application host may collect personal information for statistical, reporting and maintenance purposes such as:
This kind of information will be used to administer and improve the performance of our application and to assist with the diagnosis to provide support for any issues with our application or services.
Use of information
We use the personal information we may collect for our business functions and activities, which may include the following.
We may use your personal information to provide you with direct marketing materials if you would reasonably expect us to or if you consent to receive direct marketing materials. We will seek your consent to provide you with direct marketing materials if we have obtained your personal information from a third party. Direct marketing materials may include promotional materials about us or the products and/or services we offer.
Share of information
Depending on the nature of your relationship with us we may disclose your personal information with:
We may also share non-personal, de-identified and aggregated information for research or promotional purposes in connection with providing requested information or services to you or for the purpose of improving our services.
How long will Droom keep your personal information?
We will store your personal information only for as long as it is required for our business purposes.
If you wish to have your personal information destroyed or de-identified, please let us know and we will take reasonable steps to do so unless we need to keep it for legal, auditing or internal risk management reasons.
We preserve, access and share your information with regulators, law enforcement or others:
Information received about you which includes the financial transaction data can be preserved and accessed for an extended amount of time when it a subject of the legal request or obligation, investigations done by the government or possible violations of our terms and/or policies or otherwise to prevent any harm done. Information from disabled accounts will remain with us for at least a year to prevent abuse or other term violations.
How to contact us with questions and more info
Email us on firstname.lastname@example.org
Date of last revision: November 27, 2019